How does the monitored alarm work?
A Monitored Alarm System connects to an Alarm Receiving Centre (ARC) which is a remote central station manned 24 hours a day 365 days a year, via your telephone line or GPRS, Broadband. This permanent connection enables the alarm system to send signals as and when necessary to the ARC which in turns verifies the signals received and take appropriate actions. For instance if the alarm system detects an intrusion, it immediately sends an intruder signal to the ARC via its signalling path. Within seconds the ARC is able to verify the alarm signal and decide on appropriate course of action to alert you or one or more of your nominated keyholders and if necessary alert the Police via an agreed communication channel.
What is Dual path monitoring?
Alarm Monitoring of your premises requires an active phone line. The risk of a vulnerable phone line can be overcome by adopting a dual signalling method such as Redcare GSM and DualCom. Which has two paths of signaling BT line and GPRS signalling.
Can I have a house alarm that is not monitored?
YES. You have other options such as Bells Only Alarm which makes audible noises to deter intruders or alert the neighbours of a break in. It is also possible for your house alarm to send messages to your mobile phone via its onboard communicator or a dedicated Speech Dialler.
Would I be able to set my burglar alarm at night?
YES. Your alarm allows for full setting, part setting and night setting. Typically, at night setting, you are free to move around at some area of your home such as upstairs whilst the ground floor is alarmed.
How long will it take to install my alarm?
It takes on average 8 hours to install a standard intruder alarm system in a house or 2-3 days for a shop or commercial property.
Would an Intruder Alarm work with my Pets?
Through careful system design and professional installation the problem of pet and movement detectors can be overcome with Pet friendly sensors.
Would my wireless internet connection interfere with the wireless alarm?
NO. Your wireless alarm will utilize a narrow band radio channel which is exclusive for the security industry and as such unlikely to receive interference from your wireless internet connection.
Do you offer any guarantee on the alarm system?
YES. We provide 12 months minimum guarantee on Vigil Security Systems Ltd installations.
Can I add extra sensors to my alarm package?
YES. Extra sensors can be added to your alarm package if required; at additional costs.
How soon can you install my burglar alarm?
Ideally within seven days; however we can consider a fast track installation in emergency circumstances.